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Business Analyst
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Why join Cascade Financial Services
Serving the American Dream Through Attainable Home Ownership.
Since opening our doors in 1999, Cascade Financial Services has grown to become one of the most trusted lenders in Attainable Housing. Our goal is to help thousands of families realize the dream of home ownership by offering mortgage loan solutions customized to the manufactured housing marketplace leveraging state-of-the-art business automation coupled with the most skilled professionals in the industry.
The Cascade culture lives in our team members!!! We are focused and dedicated to developing and providing a platform for growth. We are proud of the team that we’ve built and are looking for great people who will embrace our values and contribute to them: Be Unique, Be Innovative & Be Ambitious. Together, we will continue to lead the way and make a difference. We believe in work/life balance and a positive/family-like work environment.
Job Description
Position Overview:
The Business Analyst will be part of part of the Technology team and support product and project initiatives. They will provide business analyst support and serve as voice of the customer through identification and elicitation of requirements from cross-functional stakeholders. Working closing with our Product Managers they will build and maintain product backlogs. Through documentation of detailed requirements and supporting artifact creation, they will ensure engineering, quality assurance, and user acceptance testing teams have the required detail to delivery on the product roadmap and that our products are continually improving to add value to our customers.
Primary Responsibilities:
Strong business acumen with the ability to elicit business requirements from a variety of stakeholders and represent the voice of the business and the customer
Experience writing requirements in the form of user stories
Knowledge and experience sharing information between systems (internal or external) via APIs and ability to utilize APIs using a tool such as Postman or equivalent.
Experience refining and clarifying requirements with both business and IT stakeholders by creating various artifacts such as process maps, wire frames, mockups, etc.
Excellent communication skills; comfortable leading sessions and presenting findings to all levels of the organization
Ability to build trusted partnerships with cross-functional stakeholders at all levels of the organization
Adequate technical acumen to communicate effectively with engineers and understand technical tradeoffs
Lead grooming and clarification sessions to provide engineering, QA, and UAT teams detailed requirements to develop and test against
Partner with Product Managers to execute on the product roadmap by working with cross-functional teams to capture business requirements and create supporting artifacts
Partner with various stakeholders to extract defects and opportunities to be converted into the product backlog
Partner with user experience to translate UI design and research into actionable development ready user stories
Partner with User Acceptance Testers to ensure the delivered product meets the business objectives and launch criteria
Successfully communicate and work with brand presidents, officers, external contacts, and internal departments to perform responsibilities.
Use and continue “paperless” document management systems.
Required Attributes:
Ability to manage multiple responsibilities at a given time while remaining organized, paying strict attention to detail, and meeting critical deadlines within a high volume, fast-paced environment
Provide business analyst support for large transformational projects through activities such as requirements workshops, process mapping exercises, and gap analysis, training
Be proactive and utilize critical thinking to make the right decisions for our customers and business
Ability to work autonomously with little support.
High computer literacy including strong experience with Microsoft Word, Visio, PowerPoint, Excel and Outlook is required.
Education & Experience:
Bachelor's degree in Computer Science, Computer Engineering, Systems Engineering or relevant field of study preferred
0-3 years of business analyst experience
Experience with Azure DevOps, JIRA or similar tools preferred
Experience working in agile delivery models preferred
Experience working with product management teams preferred
Skills
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