Field support ev buses electrical Orange ca

Job Description

Field support elect ev nudes orange ca

Experience level: Mid-senior Experience required: 3 Years Education level: Associate degree Job function: Engineering Industry: Automotive Compensation: View salary Total position: 1 Relocation assistance: Limited assistance

JOB DESCRIPTION:

is the largest and most dependable manufacturer of Heavy-Duty Transit Buses in North America. Our customers are in all 50 states, and include cities, counties, transit districts, universities and major private fleet operators. We are headquartered in Livermore, CA.

*Individual hired must be located in Orange County or surrounding areas*

Day to Day

Travel to customer’s location in the Greater Los Angeles region, not limited to travel throughout the United States.

Partner with our customer to inspect new buses after delivery, and repair or make adjustments to address any and all issues as necessary.

Work with customers to understand concerns about buses in-service of any age and facilitate investigation into root cause and development resolution plan

Diagnose electrical and/or mechanical defects on buses and repair as needed

Troubleshoot supplier issues and facilitate resolution

Perform and Document failure analysis using field reports, photos and failed material analysis

Act as liaison between customer and factory or resolution of difficult product issues

Order ship short parts or broken/failed parts as needed to put bus in service

Assist customers in ordering warranty or replacement parts as needed

Recommend or authorize warranty repairs or policy adjustments as needed

Provide driver and mechanic orientations for GILLIG buses

Communicate plans with customer to resolve issues with repair process or field campaigns as required

Assist or perform accident/fire investigations, and assist in or provide photos for investigation, as needed

About You

Bachelor’s degree in Engineering, Business Administration or equivalent is preferred.

Minimum 3 years of experience in the Commercial Bus Industry

Ability to read blueprints and electrical schematics,

Ability to mentor and train.

Excellent project management skills.

Excellent written and verbal communication skills

Exceptional customer service skills

Proven ability to use computer programs to diagnose bus systems preferred.

Commercial Driver’s license with passenger endorsements.

Lock Out Tag Out certification

About the Environment

Ability to lift up to 35 lbs.

Working environment in customer’s maintenance shops and/or outdoors

Regularly sit, stand, walk, kneel, squat, work at heights, work in confined spaces, & have the ability to climb ladders

May be required to work overtime based on business needs.

Excessive travel required; approximately 70-80%

Service truck, laptop & cell phone provided.

1.) Does the candidate have knowledge on EV buses? Please Elaborate

2.) Does the candidate have experience in blueprints and electrical schematics? Please Elaborate

3.) Does the candidate have experience as a Field Service Representative? Please Elaborate

4.) Where are they in their search? Final interviews scheduled with other companies? How many other companies are interviewing the candidate? Please elaborate

5.) How soon can they start upon acceptance of an offer?

6.) Why is the candidate looking for career advancement? (Reason for looking for another opportunity?)

7.) Please provide the link to candidate’s LinkedIn profile:

8.) What is the candidate’s work authorization status?

9.) What is the candidate’s highest level of education?

10.) Has the candidate applied or been interviewed for any role with this company in the past? If so, please provide details.

11.) What is the candidate’s desired total compensation? (Please specify base salary vs. commission/bonus expectation)

12.) Where is the candidate located? If candidate is not near the job location, please explain relocation plan in detail (e.g. timeline, relocating with family, selling/buying property)

Skills