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Job Description
Experience level: Mid-senior Experience required: 10 Years Education level: Bachelor’s degree Job function: Information Technology Industry: Entertainment Pay rate : View hourly payrate Total position: 1 Relocation assistance: N
This role is onsite 2 to 3 days/week in office
The ideal candidate will have experience creating and implementing Production Change Management strategies and plans at scale, that maximize adoption and usage. You will drive and implement a unified change management framework, processes, and activities across multiple projects and platforms using a no-CAB mental model. Your work and your approach to work are exemplary: Employing proven methodologies and best practices to ensure consistent and repeatable change management approaches are followed. You are passionate about automation in service operations. You are a collaborative partner, developing relationships with stakeholders, business leaders, project managers, change champions, and others impacted by chang
Expectation
Scope & Complexity : You drive projects across more than one team, you have experience managing dependencies and stakeholders from external teams. You're able to take an ambiguous problem statement related to your subject-matter area to drive project deliverables over multiple iterations to achieve the right outcom
Decision Making : You are able to act as a representative for your area autonomously. Your decisions are right, far more often than not. You play a leadership role in your team: they look to you for advice on the technical and business issues
Execution : You get a lot done and you make others around you more productive. You have a company wide view of how your programs or projects impact the bottom line and you constantly think about how to improve our ability to deliver large projects
Operations : You apply processes and standards thoughtfully with bias towards automation, identifying the right amount of process and structure to achieve the correct outcome with the least overhead
Influence : You play a leadership role in your team: they look to you for advice on the product direction, technical designs, and operations
Communication : Your written and verbal communication skills are exemplary, concise and to the point, making you the initial point of contact for business and technical stakeholders. You are the point of contact for data related to your product, services, and features
Skills
Minimum five years of relevant work experience related to Production Change Managemen
You have a detailed understanding and knowledge of change management principles, methodologies and tools for code, database, infrastructure and configuration changes
You must be proactive, self-directed, and skilled at facilitating meetings by utilizing effective presentation skills
Work experience in information technology SOX complianc
You must have experience utilizing Jira or Service Now for change management
Experience in large scale global product launches thru a scalable automated release pipeline workflow leveraging CI/CD workflows and QA automation workflows
Familiar with build and delivery tools similar to Maven, Gradle, Bazel for build, and GitHub Actions, Jenkins, Spinnaker, ArgoCD or similar for delivery
Knowledge of industry best practices for technical documentation
Ability to focus both strategically and tactically to achieve business goals, including the use of data to drive improvements
Ability to communicate effectively with all stakeholders at all levels of the organizatio
Exceptional organizational skill, problem-solving skills, and attention to detai
Ability to work well in a matrix environment with internationally based team
A proven track record of multi-tasking in a fast-paced environmen
Ability to work independently and take initiative, a self-startertsln.....e..t.:.....e.s:e..o
Skills