Sr process manager Rochester MN ref

Job Description

Sr process manager Rochester MN ref

Experience level: Mid-senior Experience required: 8 Years Education level: Bachelor’s degree Job function: Project Management Industry: Electrical/Electronic Manufacturing Compensation: View salary Total position: 1 Relocation assistance: Ye

Summary

The Program Manager is responsible for the execution of customer strategies related to one or more customers including all products/programs from new product introducti

through volume production. They are responsible for achieving high customer satisfaction, driving profitable business relationships and sales growth and providing stro

leadership to the customer focus teams to ensure achievement of customer commitment

Responsibilitie

- Leader of the customer focus team (CFT). Prioritize and monitors all CFT activitie

- Acts as primary day-to-day customer point of contact and functions as the primary Customer contact in resolution management and responsible for the overall health of t

customer relationshi

- Ensures successful new product introductio

- Executes to NPI standard proce

- Understands and monitors S&

- Identifies and secures skills needed for effective transitio

- Sets appropriate expectations with custome

- Manages pricing and ECO prioritization during the proce

- Understands and maintains customer product knowledge and roadm

- Gains understanding of customer market and competiti

- Establishes and monitors KPI’s related to E&O, PPV and inventory tur

- Manages recurring pricing activities. Uses contract, pricing model and updated costs to present new pricing to customers. Negotiates to successful completio

- Monitors and investigates technical, scheduling, financial and quality metrics, which deviate from established requirements; determines cause, and, takes corrective actio

- Schedules Executive Business Reviews (EBR) and Quarterly Business Reviews (QB

o Ensures appropriate attendees are well prepared for meeting, understanding data and issu

o Sets meeting objectives, develops agendas and tools to accomplish objecti

o Prepares internal teams for meeti

o Aligns topics and presentations with customer prior to meeti

- Provides timely notification to GMs and global program managers of critical problems encountered, action taken, and anticipated effect on project objective

- Accountable for driving objectives related to continuous improvemen

- Accountable to ensure the build and delivery schedules by working with the customer, internal supply chain, and operation

- Works with SCA to ensure resolution of excess and obsolete inventory issue

- Ensures the recovery for costs related to ECO activity, Non-Recurring Expenses (NRE) and other miscellaneou

- Meets and manages customer demand in accordance with contract, site inventory objectives, equipment and personnel capaci

- Ensures customer demand (PO and Forecast) is managed and well understood by CFT membe

- Communicates updated data to close gap between customer request and Benchmark commitment (manage expectation

- Tracks, trends and reports On-Time Delivery to customer request and Benchmark commitme

- Monitors customer revenue plan through demand outlo

- Understands contractual obligations of the contract related t

o Flexibility allowances and manages requests for pull-ins and push-outs or cancellatio

o Payment terms and invoici

o Any potential penalties from custom

o Cost reduction obligations/targets and communicates to organizati

o Excess and obsolete terms, recovery and escalation path as requir

o Warranty terms, recall and epidemic failure qualifie

- Ensures execution to contract terms and conditions to meet Benchmark’s obligation

- Communicates contract requirements internall

- Conducts monthly Program Reviews utilizing Benchmark standard proces

- Executes customer quotation reques

- Assesses risk utilizing and the Risk/Liability To

- Ensures accuracy of quotations to protect gross marg

- Validates the establishment of quotes to actuals costs compariso

- Coordinates with procurement organization to develop supply chain strategy which aligns with customer contract and site goa

- Identifies risk of inventory exposure, coordinates reserve with site controll

- Manages inventory days of sal

- Establish standard cost for parts based on customer’s influence, material, labor standard changes or inventory da

- Ensures Positive Price Variances alignment to site goals at the point of sa

- Reviews Supply Chain data related to component lead-time, MOQ, and impacts to total inventory exposu

- Responsible to determine if customer will be responsible for negative PPV and or associated procurement costs and if so, collect money from custom

- Develops an understanding of DFx philosophy including Design for manufacturing, Design for Test, and Design for BOM or Cost and promotes with the customer a

coordinates with the appropriate Benchmark functio

- Accountable for and ensures receipt and distribution of customer documentation package

- Coordinates collection and distribution of customer quality dat

- Ensures ECO process and impacts are captured and reported to custome

- Monitors customer DPPM, DPU or DPMO with customer focus team to ensure quality measurements are within contract and customer required limi

- Monitors customer escapes events and lead customer focus team to root cause and corrective action driving closer of issu

- Monitors customer COPQ and works with CFT to redu

- Participates in MRB activities to drive rapid resolution of issu

- Embraces change and adapts quickly to a new way of workin

- Actively uses analytical skills to solve problems by gathering data, analyzing it and drawing concise solution

- Actively uses, applies and promotes problem solving tools (root cause, 8D, 5 Why's, 6Ms, etc.) in daily activities to recognize and define problems, analyze data, develop andimplement solutions, and evaluate outcom

- Possess sound negotiating ability. Effectively explores alternatives and positions to reach mutually beneficial sales agreements that gain customers’ acceptance a

commitment. Effectively explores alternatives to reach mutually beneficial agreements that gain customers’ acceptance and commitmen

- Exhibits solid understanding of the concepts and how to positively impact OI and RONA lever

- Where applicable, recruits, interviews and hires team members. Continuously assesses individual and team strengths and development needs. Coaches and ment

subordinates. Creates and manages succession plan

- Establishes clear measurable goals and objectives by which to assess individual and team results (i.e. metrics, results against project timelines, training documentatio

knowledge of roles and responsibilities, personal development goals). Drives individuals and teams to continuously improve in key metrics and the achievement

organizational goals. Ensures that the responsibilities, authorities, and accountability of all direct subordinates are defined and understoo

- Drives a lean culture. Identifies creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, eliminati

of non-value-added processes, or complete re-engineering of processes and systems

Qualification

• Excellent written and verbal communication skil

• Effective interpersonal skil

• Effective multitasking skills and the ability to take on additional responsibilities as requir

• Effective organization and prioritization skil

• Demonstrate high attention to deta

• Ability to work with diverse grou

• Demonstrates discretion, confidentiality, independent judgment and professionalis

• Ability to work with minimal supervision and guidance, exercising discretion and independent judgmen

• Understanding of and ability to use continuous improvement tool

• Strong customer service and client foc

• Working knowledge of productivity tools, including Microsoft Office products and WebEx conferencing softwa

• Demonstrated leadership and people management skills including ability to effectively coach and mentor employees at all level

• Enthusiastic and motivational communicator with multi-cultural experienc

• Demonstrates effective customer interface skill

• Excellent interpersonal skills with the ability to interact and influence individuals, internally and externally, across all levels, functions and geographie

• Use of discretion with the ability to gain trust of business leaders and others to discuss and respond to sensitive and business critical issue

• Effective negotiation and problem-solving skill

• Effective analytical, planning and organizational skill

• Collaborate and influence cross functional peer leaders in order to obtain support for process improvemen

• Solid financial understanding, risk analysis ability, relationship building and project managemen

Additional Specific Qualifications for this positio

• 4-year degree in engineering discipline or busine

• Ability to work collaboratively with suppliers, customers and internal

• Proven ability to take on project leadership/ownership and complete projects in a timely mann

• Ability to support a global business operation as requir

• Demonstrates discretion, confidentiality, independent judgment and professionali

• Excellent written and verbal communication as well as presentation skil

• Manage, understand and present data for monthly program revie

• Understanding of and ability to use continuous improvement too

• Ability to drive solutions to complex planning issues with limited supervisi

• Demonstrate teamwork and the ability to operate on diverse project teams with minimal directi

• Solid financial understanding, risk analysis ability, relationship building and project manageme

• Available for travel up to 25% of the time, including day, overnight and internationally, as requir

• 8+ years of program management experience, 5+ years in a leadership ro

• Experience with more complex and larger customer accoun

Educatio

• 4-year degree in engineering discipline or business1.) Explain the candidate experience in project management? Where and what projec

2.) Please elaborate on the candidate's understanding of financial risk and analysi

3.) Please elaborate on the candidates understanding of DFx philosophy including Design for manufacturing, Design for Test, and Design for BOM or Co

4.) Does the candidate have a Six Sigma Black Belt Certificatio

5.) Please provide the link to candidate’s LinkedIn profil

6.) What is the candidate’s work authorization statu

7.) What is the candidate’s highest level of educatio

8.) Has the candidate applied or been interviewed for any role with this company in the past? If so, please provide detail

9.) What is the candidate’s desired total compensation? (Please specify base salary vs. commission/bonus expectatio

10.) Where is the candidate located? If candidate is not near the job location, please explain relocation plan in detail (e.g. timeline, relocating with family, selling/buying property)Sr process manager Rochester MN r

Experience level: Mid-senior Experience required: 8 Years Education level: Bachelor’s degree Job function: Project Management Industry: Electrical/Electronic Manufacturing Compensation: View salary Total position: 1 Relocation assistance: Ye

Summary

The Program Manager is responsible for the execution of customer strategies related to one or more customers including all products/programs from new product introducti

through volume production. They are responsible for achieving high customer satisfaction, driving profitable business relationships and sales growth and providing stro

leadership to the customer focus teams to ensure achievement of customer commitment

Responsibilitie

- Leader of the customer focus team (CFT). Prioritize and monitors all CFT activitie

- Acts as primary day-to-day customer point of contact and functions as the primary Customer contact in resolution management and responsible for the overall health of t

customer relationshi

- Ensures successful new product introductio

- Executes to NPI standard proce

- Understands and monitors S&

- Identifies and secures skills needed for effective transitio

- Sets appropriate expectations with custome

- Manages pricing and ECO prioritization during the proce

- Understands and maintains customer product knowledge and roadm

- Gains understanding of customer market and competiti

- Establishes and monitors KPI’s related to E&O, PPV and inventory tur

- Manages recurring pricing activities. Uses contract, pricing model and updated costs to present new pricing to customers. Negotiates to successful completio

- Monitors and investigates technical, scheduling, financial and quality metrics, which deviate from established requirements; determines cause, and, takes corrective actio

- Schedules Executive Business Reviews (EBR) and Quarterly Business Reviews (QB

o Ensures appropriate attendees are well prepared for meeting, understanding data and issu

o Sets meeting objectives, develops agendas and tools to accomplish objecti

o Prepares internal teams for meeti

o Aligns topics and presentations with customer prior to meeti

- Provides timely notification to GMs and global program managers of critical problems encountered, action taken, and anticipated effect on project objective

- Accountable for driving objectives related to continuous improvemen

- Accountable to ensure the build and delivery schedules by working with the customer, internal supply chain, and operation

- Works with SCA to ensure resolution of excess and obsolete inventory issue

- Ensures the recovery for costs related to ECO activity, Non-Recurring Expenses (NRE) and other miscellaneou

- Meets and manages customer demand in accordance with contract, site inventory objectives, equipment and personnel capaci

- Ensures customer demand (PO and Forecast) is managed and well understood by CFT membe

- Communicates updated data to close gap between customer request and Benchmark commitment (manage expectation

- Tracks, trends and reports On-Time Delivery to customer request and Benchmark commitme

- Monitors customer revenue plan through demand outlo

- Understands contractual obligations of the contract related t

o Flexibility allowances and manages requests for pull-ins and push-outs or cancellatio

o Payment terms and invoici

o Any potential penalties from custom

o Cost reduction obligations/targets and communicates to organizati

o Excess and obsolete terms, recovery and escalation path as requir

o Warranty terms, recall and epidemic failure qualifie

- Ensures execution to contract terms and conditions to meet Benchmark’s obligation

- Communicates contract requirements internall

- Conducts monthly Program Reviews utilizing Benchmark standard proces

- Executes customer quotation reques

- Assesses risk utilizing and the Risk/Liability To

- Ensures accuracy of quotations to protect gross marg

- Validates the establishment of quotes to actuals costs compariso

- Coordinates with procurement organization to develop supply chain strategy which aligns with customer contract and site goa

- Identifies risk of inventory exposure, coordinates reserve with site controll

- Manages inventory days of sal

- Establish standard cost for parts based on customer’s influence, material, labor standard changes or inventory da

- Ensures Positive Price Variances alignment to site goals at the point of sa

- Reviews Supply Chain data related to component lead-time, MOQ, and impacts to total inventory exposu

- Responsible to determine if customer will be responsible for negative PPV and or associated procurement costs and if so, collect money from custom

- Develops an understanding of DFx philosophy including Design for manufacturing, Design for Test, and Design for BOM or Cost and promotes with the customer a

coordinates with the appropriate Benchmark functio

- Accountable for and ensures receipt and distribution of customer documentation package

- Coordinates collection and distribution of customer quality dat

- Ensures ECO process and impacts are captured and reported to custome

- Monitors customer DPPM, DPU or DPMO with customer focus team to ensure quality measurements are within contract and customer required limi

- Monitors customer escapes events and lead customer focus team to root cause and corrective action driving closer of issu

- Monitors customer COPQ and works with CFT to redu

- Participates in MRB activities to drive rapid resolution of issu

- Embraces change and adapts quickly to a new way of workin

- Actively uses analytical skills to solve problems by gathering data, analyzing it and drawing concise solution

- Actively uses, applies and promotes problem solving tools (root cause, 8D, 5 Why's, 6Ms, etc.) in daily activities to recognize and define problems, analyze data, develop andimplement solutions, and evaluate outcom

- Possess sound negotiating ability. Effectively explores alternatives and positions to reach mutually beneficial sales agreements that gain customers’ acceptance a

commitment. Effectively explores alternatives to reach mutually beneficial agreements that gain customers’ acceptance and commitmen

- Exhibits solid understanding of the concepts and how to positively impact OI and RONA lever

- Where applicable, recruits, interviews and hires team members. Continuously assesses individual and team strengths and development needs. Coaches and ment

subordinates. Creates and manages succession plan

- Establishes clear measurable goals and objectives by which to assess individual and team results (i.e. metrics, results against project timelines, training documentatio

knowledge of roles and responsibilities, personal development goals). Drives individuals and teams to continuously improve in key metrics and the achievement

organizational goals. Ensures that the responsibilities, authorities, and accountability of all direct subordinates are defined and understoo

- Drives a lean culture. Identifies creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, eliminati

of non-value-added processes, or complete re-engineering of processes and systems

Qualification

• Excellent written and verbal communication skil

• Effective interpersonal skil

• Effective multitasking skills and the ability to take on additional responsibilities as requir

• Effective organization and prioritization skil

• Demonstrate high attention to deta

• Ability to work with diverse grou

• Demonstrates discretion, confidentiality, independent judgment and professionalis

• Ability to work with minimal supervision and guidance, exercising discretion and independent judgmen

• Understanding of and ability to use continuous improvement tool

• Strong customer service and client foc

• Working knowledge of productivity tools, including Microsoft Office products and WebEx conferencing softwa

• Demonstrated leadership and people management skills including ability to effectively coach and mentor employees at all level

• Enthusiastic and motivational communicator with multi-cultural experienc

• Demonstrates effective customer interface skill

• Excellent interpersonal skills with the ability to interact and influence individuals, internally and externally, across all levels, functions and geographie

• Use of discretion with the ability to gain trust of business leaders and others to discuss and respond to sensitive and business critical issue

• Effective negotiation and problem-solving skill

• Effective analytical, planning and organizational skill

• Collaborate and influence cross functional peer leaders in order to obtain support for process improvemen

• Solid financial understanding, risk analysis ability, relationship building and project managemen

Additional Specific Qualifications for this positio

• 4-year degree in engineering discipline or busine

• Ability to work collaboratively with suppliers, customers and internal

• Proven ability to take on project leadership/ownership and complete projects in a timely mann

• Ability to support a global business operation as requir

• Demonstrates discretion, confidentiality, independent judgment and professionali

• Excellent written and verbal communication as well as presentation skil

• Manage, understand and present data for monthly program revie

• Understanding of and ability to use continuous improvement too

• Ability to drive solutions to complex planning issues with limited supervisi

• Demonstrate teamwork and the ability to operate on diverse project teams with minimal directi

• Solid financial understanding, risk analysis ability, relationship building and project manageme

• Available for travel up to 25% of the time, including day, overnight and internationally, as requir

• 8+ years of program management experience, 5+ years in a leadership ro

• Experience with more complex and larger customer accoun

Educatio

• 4-year degree in engineering discipline or business1.) Explain the candidate experience in project management? Where and what projec

2.) Please elaborate on the candidate's understanding of financial risk and analysi

3.) Please elaborate on the candidates understanding of DFx philosophy including Design for manufacturing, Design for Test, and Design for BOM or Co

4.) Does the candidate have a Six Sigma Black Belt Certificatio

5.) Please provide the link to candidate’s LinkedIn profil

6.) What is the candidate’s work authorization statu

7.) What is the candidate’s highest level of educatio

8.) Has the candidate applied or been interviewed for any role with this company in the past? If so, please provide detail

9.) What is the candidate’s desired total compensation? (Please specify base salary vs. commission/bonus expectatio

10.) Where is the candidate located? If candidate is not near the job location, please explain relocation plan in detail (e.g. timeline, relocating with family, selling/buying property)n)s.n?s?e:n?sts?t?n:tsleedntononlswslssmederlyssn:t.tss.s.s.s.s.e.s.reuss.t.m.psillsedlslss:).ond.ofn,s.ors.t.nde.s.g.esceestsr.a.s.n.nderreleyseserlsnsinoltss.y.s.rsedonerngnso:oknts)rstys.s.s.tss;ngngveesR)n.n.nsonapssrsnsOPssn:p.hes.s:s.ngon:sefn)s.n?s?e:n?sts?t?n:tsleedntononlswslssmederlyssn:t.tss.s.s.s.s.e.s.reuss.t.m.psillsedlslss:).ond.ofn,s.ors.t.nde.s.g.esceestsr.a.s.n.nderreleyseserlsnsinoltss.y.s.rsedonerngnso:oknts)rstys.s.s.tss;ngngveesR)n.n.nsonapssrsnsOPssn:p.hes.s:s.ngon:slease specify base salary vs. commission/bonus expectation)

10.) Where is the candidate located? If candidate is not near the job location, please explain relocation plan in detail (e.g. timeline, relocating with family, selling/buying property)

Skills