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Why join Federal Soft Systems Inc
Federal Soft Systems is a certified Great Place to Work American-based digital transformation & IT products company that specializes in offering AI/ML Products, Secure Application Development, App Development, Testing Services, Custom Application Development Digital Marketing, and Cloud Solutions to various business verticals.
FSS is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
Job Description
Oracle ASCP, Demantra
Exp : 5+
Location : Pan India
Notice: Max 30 Days
5 to 8 years of experience in the Information Technology industry, specializing in Demantra, ASCP, Oracle EBS
• Strong understanding and hands-on experience in Demantra / ASCP environment setups/functionality, integrations, and support
• Provide daily support with resolution of tickets and act as liaison to business and technical leads to ensure issues are resolved in timely manner
• Ability to manage the team, timelines and communications
• Suggest fixes to complex issues by doing a thorough analysis of root cause and impact of the defects
• Work closely with the client stakeholders for the closure of urgent / high severity tickets within SLA, and month/quarter/year-end closures
• Coordinate with Application Development Team and migration team to successfully deploy config fix releases in both User Acceptance Testing and Production environments
• Participate in knowledge transfer to ensure better grasp of the product and domain
• Strong English verbal and written communication skills
• Quick Grasping of Business Functions, Processes and Terminology
• Work effectively in a team environment spanning regions across the globe
• Function independently
Skills