receptionist customer service

Job Description

Description

We are seeking a friendly and efficient receptionist with outstanding customer service skills to join our team. As the first point of contact for our organization, the ideal candidate will have a warm and welcoming demeanor, excellent communication skills, and a passion for providing exceptional customer service. In this role, you will be responsible for greeting visitors, answering phone calls, and assisting with various administrative tasks. If you enjoy working with people and want to be part of a dynamic team, we would love to hear from you.

Responsibilities

• Greet and welcome visitors in a professional and friendly manner
• Answer phone calls and direct them to the appropriate department or individual
• Maintain a clean and organized reception area
• Provide information and assistance to visitors and callers
• Schedule appointments and manage calendars for team members
• Process and distribute incoming and outgoing mail
• Assist with various administrative tasks, such as data entry and filing

Requirements

• High school diploma or equivalent
• Previous experience in a customer service role is preferred
• Excellent verbal and written communication skills
• Strong organizational and time management skills
• Ability to multitask and prioritize tasks effectively
• Proficient in Microsoft Office Suite
• Professional appearance and demeanor

Skills