Senior Manager - IT (Mumbai)

Job Description

Deputy Manager – IT & Digital Transformation

Location: Mumbai (Head Office)

CTC Range: ₹15–18 LPA

Experience: 8–10 years

Employment Type: On-site

About the Role

We are seeking a dynamic and experienced IT leader to supervise the development and implementation of tech-enabled business solutions that drive competitive advantage. This role involves end-to-end project delivery, SAP optimization, vendor collaboration, digital innovation, and team leadership. The ideal candidate will bring deep technical know-how, strong business acumen, and a passion for transformation.

Key Responsibilities

Technology Strategy & Implementation

• Lead the development and deployment of scalable, tech-enabled solutions aligned with business goals.
• Drive SAP optimization and standardization across modules (MM, SD, PP, FICO, QM, SAC, WMS).
• Partner with innovation firms to prototype and adopt cutting-edge tools to improve efficiency and customer experience.
• Translate market and tech trends into actionable IT strategies and digital roadmaps.

Systems & Application Management

• Oversee full project life cycle: concept → development → launch.
• Ensure meticulous documentation, testing, implementation, and on-time sign-off of all IT systems.
• Manage systems like CRM, DMS, Loyalty Platforms, Customer 360.
• Lead cloud computing initiatives and ensure reliable IT infrastructure and service desk operations.

ROI & Performance Analytics

• Monitor, analyze, and report the ROI of IT projects, providing insights for better decision-making.
• Ensure that IT investments deliver strategic and operational value.

Team & Culture Leadership

• Build and lead a high-performing IT team, focused on innovation, agility, and operational excellence.
• Promote a culture that encourages experimentation, learning, and proactive problem-solving.

Experience & Skills

• 8–10 years of experience in enterprise IT project leadership, with strong hands-on exposure to SAP modules.
• Experience managing large-scale digital transformation projects across functions.
• Strong understanding of business applications (CRM, DMS, analytics tools).
• Excellent problem-solving, leadership, and communication skills.
• Proven ability to manage cross-functional teams and external vendors.
• Knowledge of cloud computing, IT infrastructure, and emerging digital technologies.

Education

• Bachelor's degree in Engineering, Information Technology, or a related field (mandatory).
• Additional certifications in SAP, Cloud, or Digital Innovation are a plus.

Skills