Full time / Data Analyst (Remote)

Job Description

The Data Analyst is a passionate, outgoing, responsible, and experienced professional who ensures a complete and robust data system and maintains data policies and procedures on an ongoing basis. General responsibilities include management of policy and procedure information, data system development and maintenance, program evaluation, data analysis, quality management and reporting.

This position requires critical thinking and analysis through a race equity lens, as well as demonstration of compassion, understanding and empathy while working with diverse staff, guests and community partners in a multi-racial and multi-cultural environment.

Key Responsibilities

• Devise and implement efficient and secure procedures for data collection, handling, processing and analysis
• Develop and administer surveys, focus groups and other tools to elevate client voice
• Develop, document and disseminate data policies and procedures and ensure that updates are incorporated to keep materials accurate and current
• Identify data errors, coding errors or other issues which impact data quality and resolve and implement strategies to improve data quality, reliability and efficiency
• Train and coach data system users on processes and procedures to support the proper daily use of data systems and ensure adherence to established standards; provide technical assistance as requested
• Maintain internal database and assist with the ongoing development of a complete internal data system including the development, construction, testing and maintenance of architectures that are aligned with program requirements
• Collaborate across multiple departments to improve data processes and meet programmatic/organizational needs
• Collect and process data for analysis and conduct regular analysis to identify trends and areas for quality improvement
• Create/maintain dashboards, visualizations, queries, reports and reporting tools and share results across multiple levels of the organization and externally to demonstrate impact and facilitate decision-making
• Respond to data requests and provide accurate and appropriate interpretation of data
• Lead data-driven conversations with program and executive teams
• Manage external data partnerships and provide requested data to external partners as needed
• Participate in regular staff and team meetings
• Ensure all responsibilities are carried out and adhere to all rules and policies
• Maintain ongoing and open communication with Data and Analytics Manager and Director of Community Impact as well as other leadership staff and support staff
• Embrace the mission of centering equity and opportunity for women and families so no child sleeps outside and adhere to staff guidelines as outlined in the Employee Handbook
• Maintain a calm demeanor and model positive behavior
• Perform other duties as assigned

Skills/Qualifications Required

• Highly organized and attentive to detail
• Ability to work as a part of a team and independently manage tasks
• Experience working with people experiencing homelessness preferred
• Bachelor’s degree or equivalent experience
• 1+ years of experience as a data analyst or in a related field
• Demonstrated experience in handling large data sets
• Strong knowledge of and experience with databases and programming languages including SQL, Java, C++
• Strong analytical skills with the ability to collect, organize, analyze and disseminate significant amounts of information with attention to detail and accuracy
• Experience developing qualitative data processes and using qualitative analytical tools
• Experience with program evaluation including statistical analysis software and advanced statistical analysis techniques
• Working knowledge of office equipment, computer hardware and peripheral devices

Skills