Receptionist

Job Description

Principal Duties and Responsibilities:

• Greet customers upon their arrival at dealership
• Answer all incoming calls promptly, and direct call to appropriate individual..
• Handle general inquiries from callers.
• Communicate with all callers in a friendly, efficient and professional manner and attempt to minimize the amount of time they are placed on hold.
• Refer messages to correct party in a timely manner..
• Place long distance calls.
• Inform telephone company maintenance department of any switchboard malfunctions.
• Revise and distribute company telephone lists when necessary.
• Perform clerical duties such as arranging for couriers and proofreading, and assist other administrative departments as necessary.
• Attend all department meetings
• Follow all company and manufacturer policies, directives and procedures.
• Perform any other duties as required.

Skills