TYPIST CLERK - WFH

Job Description

Employees in this classification perform typing and clerical  assignments in various departments. They type letters and reports;  maintain records and files; answer questions by telephone and in person;  and perform related work, as assigned. This position may work full-time  or part-time hours.

MINIMUM QUALIFICATIONS AT TIME OF APPLICATION  

By closing date of the announcement, an applicant must:

• Be a citizen of the United States or resident alien with the right to work in the United States; and
• Have a high school diploma or a valid equivalency certificate; and
• Have a minimum of one year of full-time paid work experience or  two years of part-time paid work experience, as a clerk-typist or in a  similar classification which involved typing as a requirement.

KNOWLEDGE, SKILLS, AND ABILITIES  

• Have considerable knowledge of business English, spelling, punctuation, and arithmetic
• Have ability to read, comprehend, and apply written  instructions and guidelines; perform repetitive clerical tasks without  excessive error; and perform arithmetic calculations accurately
• Have ability to form and maintain effective working  relationships with the public and employees, and maintain a courteous  and tactful manner with difficult customers
•  

Duties may include but are not  limited to the following: typing letters, reports, forms, and other  materials into final form from rough or corrected copy; typing tabular  and other materials from rough or copy where format and arrangement of  data are not clearly indicated; checking and proofreading typewritten  materials; preparing, checking, and reviewing forms, records, reports,  applications, and other documents for accuracy, adequacy, and  conformance to established departmental and/or legal requirements;  evaluating documents and processing same according to individual  circumstances where the correct course of action is not clearly defined;  determining eligibility for and issuing licenses and permits;  summarizing materials and preparing special reports involving  interpretation and analysis of data and judgment as to format and  details of presentation; composing routine correspondence and letters;  setting up and maintaining files and revising system as necessary;  giving information and resolving complaints over a counter or telephone  involving interpretation and explanation of rules, regulations, policies  and procedures, and knowledge of the agency's purposes and functions;  answering telephone and taking or relaying messages and calls; making  appointments for the staff; greeting callers and directing them to  proper persons or offices; and supervising and reviewing the work of  others. 

Skills