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Job Description
Job Description Security Engineer Role : Security Engineer Experience :
4 years Location : Hyderabad Roles & Responsibilities:
• Collaborates with consults with customers, vendors, and contractors to provide expert technical solutions in support of contracts in a fast pace and demanding environment
• Follows up with customer contacts to ensure satisfactory resolutions
• Reports findings, tracks progress, and documents customer communication within incident management system
• Manages workload in a manner that meets defined Service Level Agreements
• Develops positive working relationships with internal and external customers
• Performs On-call rotation with team member.
• 5 years of experience supporting security hardware and software
· Cisco Firewalls, ISE, SecureX, Fire Power, DNS Umbrella, Threat Defences, Secure Endpoint AnyConnect
· Palo Alto Panorama, Prisma Access and Cloud, Strata · Fortinet switches and firewalls
· DUO MFA
· Arctic Wolf MDR
• Vendor Certifications from Cisco, Palo Alto, Microsoft, AWS and/or Fortinet
• Must possess strong computer skills and excellent working knowledge of general business applications including MS Word, Excel, Outlook, One Note, Teams
• Must possess excellent oral and written communication skills in English
• Highly skilled in writing with details, accuracy, and consistency
• Strong analytical, interpersonal, and relationship building skills
• Superior skill in the use of the internet, e-mail applications, maintenance, and monitoring tools
• Strong work ethic and personal drive to excel
• Strong sense of urgency and commitment to get the job done
• Superior negotiation, coordination and conflict resolution skills
• Demonstrate high standards of conduct and ethics as well as appropriate judgment, independence and discretion. Desired Qualification:
• Industry certifications on IT Security and associated technology solutions
• Cisco CCNA, CCNA Security • Cisco Certified CyberOps Associate
• Palo Alto Networks Certified
• Cybersecurity Entry Level Technician
• Network +
• Security +
• Two years working experience in the managed services industry
• Familiar with both security and data equipment and technologies
Skills