Part-time Customer Service Representative

Job Description

Description

We are currently seeking a Part-time Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service to our clients. You should have a passion for helping others, possess excellent communication skills, and the ability to work in a fast-paced environment. This is a part-time position, with flexible hours and competitive compensation.

Responsibilities

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Provide accurate information to customers regarding products and services.
• Follow up with customers to ensure their satisfaction and resolve any issues they may have.
• Maintain knowledge of relevant product and industry trends to better serve customers.
• Accurately enter customer information and orders into our database.
• Handle billing inquiries and resolve any billing issues.
• Collaborate with other departments to provide the best possible customer experience.

Requirements

• High school diploma or equivalent.
• Previous experience in customer service or a related field is preferred.
• Exceptional communication skills, both written and verbal.
• Ability to solve problems and think critically.
• Strong attention to detail and organizational skills.
• Proficient in Microsoft Office and other computer applications.
• Ability to work independently and as part of a team.

Skills